![]() |
Phone Interview Questions and Answers |
Phone Interview Questions – Be Prepared!
Good sales people do their best in phone interviews because they know that they will be given some phone interview questions to prepare for. They will probably be asked a variety of different ones, and their job is to answer each one with confidence. Here are some basic phone interview questions that you can prepare for.
The first question you will be asked is where you work. This may seem obvious, but it is something that you should ask yourself if you do not already know. It will help you determine how much work you can possibly do on the phone, but you have to ask yourself that question.
The second question you will be asked is what type of office you are in. If your company is a small one, chances are you are going to be asked what type of phone you are using. Sometimes they want you to use a hand held phone, or even an answering machine. They want to be sure that you can hear them and can answer them, even if you are using a small hand held.
The third set of questions will come from the interviewer themselves. You will be asked about how often you call your store associates, how many store employees you have, what types of phone you are using, how many customers your store has, how many customers you usually have, and what types of questions you typically get. This will be one of the most important questions you will be asked.
Next, you will be asked to describe yourself, your strengths and weaknesses, and how you can help the store. If you need to improve your skills, explain your skills. Make sure you have the details ready to go, and be ready to answer the questions about what you do to help out.
Some companies even require you to answer the same question multiple times. To make sure you do not get this, just put the name of the person who is asking you in your notebook. For example, if you are being interviewed by someone who is interviewing everyone, you can use the name of the one person who is interviewing you. This will ensure that you answer the question correctly the first time.
When preparing for your phone interview, try to think of some questions you might be asked. There will be plenty of time to do this after you get to the interview itself. Of course, you will have to answer the phone questions, so you should prepare ahead of time.
First of all, be sure that you are not wearing clothes that show off your body. Dress casually, and you should be fine. Your dress should also match the personality of the person calling you.
It is a good idea to bring a picture of yourself to the interview, or even write one down on paper. This is a good way to set the tone for the meeting. The interviewer wants to feel that you look their way. You will probably also be asked to sign a contract before you start working there.
It is also a good idea to bring a book or manual on the types of phones that are used by your market. That way, you will know what kind of phone to bring if your company phones will be different. Another good idea is to bring a pen and paper, just in case you get interrupted.
A lot of the questions for your phone interview will be easy, but they can still be somewhat difficult to answer. Answer these slowly and confidently. You will also be asked a lot of detailed questions, so you will need to have answers ready to go.
If you know you will be doing a lot of talking on the phone interview, you should bring a tape recorder. This will help you record the entire interview and keep a transcript handy.
Article "Phone Interview Questions and Answers" protected